Mexico's Travel Documents Requirements PASSPORT IS REQUIRED US citizens do not need a visa, but non- US citizens may need one. Please contact your airline or passport office.
What to Bring
To make your stay at Maya Tulum comfortable and convenient, we suggest you bring the following: Flashlight -Alarm clock -Sunscreen and Hat -Bathing Suit -Light Jacket and Pants (Nov-March)-Beach Towel -Day Pack -Walking or Hiking Boots -Sandals-Insect Repellant Toiletries.
Please bring your own beach towels. Bath towels or blankets should not be removed from your cabaña for use on the beach. Any missing towels or blankets will be charged to the room at a rate of $10.00 each.
Blankets and Beach Towels($25) can be purchased in our boutique.
Yoga Room props (blocks, mats, blankets, straps) are not to be removed from Yoga Room at any time.
Bring your own wet shoes and snorkeling equipment or you can rent snorkeling equipment at a local dive shop for approximately $8 per day.
Bike rental is available for $10usd per day and is a 20-minute walking distance from Mayatulum.
A distilled water dispenser is provided in every cabana.
There are safes in each cabana.
Check In time 3PM. Check Out time 12PM.
We recommend bringing approximately $300 - $500 cash/ travelers checks per person for things such as: massage / body work ($70-$90 per session), excursions, taxis, entry fees, shopping, diving, equipment rentals, food and bar drinks. It is also recommended each person brings small currency ($1's, $5's and $10's) b/c the front desk is limited on giving out change to each guest.
Your cellular phone may function in Mexico. This service must be arranged in advance with your cell service provider.
Two guest phones are available at the front desk for outgoing calls. Phone calls direct to the U.S. will cost $2.00 a minute. One of the front desk phones works with a phone card. It has a rate of 100pesos ($8usd) and 8-min call time to US/Canada. Do NOT pre-purchase telephone cards as they will not function at the hotel.
Wireless internet is also available in the restaurant and front desk reception area. You will need to bring your own laptop with a wireless internet card to use this service.
Maya Tulum's telephone number: 011-52-1-984-116-4495. The hotel has one phone for incoming calls for the entire facility, so please use it only for emergencies. The reception office is open from 7am to 10pm daily. Maya Tulum's email is: f1mayatulum@hotmail.com, this phone number and email can be given out as an emergency contact.
Please note:Maya Tulum is secluded, bordered by the ocean on one side and the jungle on the other. A generator produces standard 110V electricity, but it will not sustain the wattage output of hair dryers, irons, etc. It will support battery chargers and laptops. However, if you are going to use this equipment it is highly recommended that you also bring a surge protector. Also the plumbing at Maya Tulum is very sensitive so please do not throw toilet paper, feminine products, cigarettes, or anything else into the toilets. Wastebaskets are located beside the toilets for your use.
Money: Maya Tulum accepts U.S. Dollars, Pesos (the Mexican currency), and Euros in travelers checks or cash-CHANGE WILL BE GIVEN IN PESOS. Banks offer the best exchange rates. There are five ATM machines and two banks in the town of Tulum, which is 3.5 miles away. Changing currency at the airport is NOT recommended due to the low exchange rate. Credit Cards are accepted at Maya Tulum.
Airline Flights: When booking flights to Maya Tulum, you will want to fly into Cancun International Airport (CUN). You can take a taxi from the airport that runs about $90 each way or you can take a local bus that runs $7 each way and the cab from the airport to the bus terminal will run $30 (take a cab or shuttle to the downtown Cancun bus terminal, then take a bus to Pueblo De Tulum, then take a cab to Maya Tulum Resort).
Directions to Maya Tulum: Take 307 SOUTH when leaving the airport. Drive for approximately 81miles. You will come to a stoplight; you will see a sign for COBA and Chichen Itza to the right. There is also a Super San Francisco (large grocery store) on the right. Turn left at this light. If you get to the town of Tulum you have gone too far. Go 1.5 miles until you come to a T-intersection with a police hut on the left. Turn right and go straight until the paved road ends, we are the first place on the left after the police check point. The number for the desk in case you get lost or have an emergency is 984-116-4495.
Mexico’s Health Aid and Issues: You are unlikely to encounter any serious diseases in Mexico. No vaccinations are required to enter Mexico. The largest concern that most people have when traveling to Mexico is if it is safe to eat and drink. Most restaurants located in the tourist areas disinfect and/or use purified water to clean fruits and vegetables. These establishments also use purified water to make ice and drinks. We recommend that you purchase bottled water for scheduled tours in any local store. Our only recommendation regarding food is to avoid street vendor food and pace yourselves on the typical spicy dishes to avoid upset stomachs (however most establishments have tamed the heat to accommodate customer needs).
Carretera Boca Paila Punta Allen, Km 7 Zona Hotelera Tulum, Quintana Roo, Mexico 77780
We celebrate each meal in an exquisite huge round cabana built with marble floors and white limestone walls. Through its windows you have a fantastic view of the coastline with the turquoise Caribbean Sea embracing the white sand. The restaurant serves vegetarian and fresh seafood fare. Anytime of the day you may order your favorite drink or smoothie from the bar. If you have any particular dietary requirements, we shall do our best to help you. Special care is taken in the preparation and cleaning of all fruits and vegetables to ensure the good health of our guests.
We are located on the Riviera Maya. Right there, between the pristine blue ocean and the emerald green tropical forests and jungles, is nature in all of its splendor. Think of paradise in these terms: laying in a hammock under the shade of a palm tree, facing beautiful white beaches, sipping a cool drink, and enjoying the warm but refreshing breeze caressing your skin. The Riviera Maya offers endless possibilities to choose from: tranquil sea coves and bays to rougher more open ocean; transparent lagoons and mysterious water springs with landmarks and vestiges of a culture thousands of years old; or the world´s second longest reef which stretches from Quintana Roo to Honduras. Also there are a variety of beach and water sports to choose from, with places offering all the infrastructure and services you need. Or you could take full advantage of your getaway and simply relax on the beach to the ever-present rhythm of the waves.